3BClean – Server
There's no disputing that we are a more mobile society with increasing dependency on mobile devices and web-based email to keep pace with our workload. Current metadata removal applications only cover email sent from the desktop and are leaving us vulnerable to leaks from evolving workflows. A server-based solution solves these issues.
3BClean – Server* has the largest number of active installs of server-based metadata solutions available today. It provides the ultimate in security and comprehensive coverage by cleaning files sent via the desktop, smartphone, mobile device or Outlook web mail.
Server-based coverage moves processing off the desktop for faster cleaning and fewer integration issues. 3BClean – Server also includes an intuitive Outlook interface for instances when the default firm policy can be overridden.
Figure 1. 3BClean – Server cleans document metadata as part of the normal outbound SMTP process.
Controlling metadata at the server-level instead of on the desktop will:
- Improve the user experience by eliminating processing time on the desktop
- Reduce risks associated with disabled desktop metadata cleaning add-ins
- Reduce the risks of unwanted metadata being forwarded via a mobile device
- Reduce the complexity of the desktop
- Lower costs associated with training and administration
- Assure adherence to metadata policies
3BClean ensures metadata policies are consistently administered, whether it's from a desktop, smartphone, netbook, tablet, web-based email or web-based application. Microsystems provides the legal industry with enhanced metadata protection by reducing risk during document collaboration with the most proven and comprehensive metadata solution available today.
If you're not quite ready for a server-based solution, read more about 3BClean – Desktop to learn how deploying the desktop solution now, positions the firm for an easy upgrade to server. The user interface is the same, so there's no training burden and with 3BClean – Desktop, you can move quickly to server-based cleaning before the risks associated with mobile computing affect the firm.
After Hours Emergency Support Available for 3BClean Customers
The Microsystems Solutions Center staff is available outside of normal business hours to provide emergency support to 3BClean customers. This service is intended to assist 3BClean customers who may encounter a serious issue requiring immediate support, such as a server outage, after the normal support hours provided by the Solutions Center.
Solutions Center phone support for 3BClean is available from 9 am - 9 pm EST or 2 pm - 2 am GMT/BST on normal business days and can be accessed by calling 630.598.1100. After hours emergency 3BClean support can be accessed by calling the number provided in the Customer Center.
Note: If you suspect 3BClean might be causing an email delivery problem, remove the 3BClean server from the mail flow by following these steps.
*3BClean – Server is sold under a license for U.S. Patent No. 7,895,276 from Litéra Technology LLC.
